My son Michael, then 14 years old, fell and broke his right forearm about 4 pm on a Friday afternoon. The office staff of the traditional healthcare provider that he had been assigned to by has father's medical [PPO] insurance coverage told me that they could not see him until 4:15 on the following Monday. They refused to authorize him to be seen in the Emergency Dept and would not permit him to even get x-rays until after they saw him, 72 hours later. The most frustrating aspect is that in more than 25 years as medical/emergency services professional I am very familiar with the appearance of broken limbs. The break was serious, and closes enough that the growth plate could very well be involved. I began doing Reiki on his arm; when my daughter, also a Reiki Master, returned from work she took over doing Reiki while I called my friend, Susan, another Reiki Master, and requested that she perform distance Reiki and recruit any other helpers she felt might be needed. We all continued to do Reiki on his arm periodically throughout the weekend. By the time he was seen and x-rayed on Monday afternoon, the break was completely healed with no damage to the bones, simply a faint jagged line when the break had been. At that point in my son's life he had completed Reiki II; despite the shock of falling and the pain of the break, he had begun doing Reiki himself as he walked home to get help. I hate to think what might have happened if we were not a Reiki family! An interesting side effect: during my initial Reiki session I was so upset that by the poor service from his doctor's office that I determined I would get a job with my daughter's employer, a well-known HMO. I was hired, and started, within a matter of weeks, all thanks to the effects of Reiki energy.